Return & Refund Policy
Thank you for choosing to purchase from Dacca Food. We are committed to ensuring your satisfaction with the products you receive from us. In the unlikely event that you encounter any issues with your purchase, we have outlined our return and refund policy below to provide you with peace of mind.
Returns Policy: Please ensure to inspect the product in the presence of the delivery person upon receiving it. If you discover any inconsistencies or defects, kindly contact us at 01870-840235.
Conditions for Returns: We accept returns under the following conditions:
- If the product has expired or is damaged.
- If the product does not match its appearance as shown on our website or Facebook page.
- If the product’s quality does not meet the standards as described.
- If there is any issue with the delivery.
- If the product’s weight is not as specified.
- If an incorrect product has been provided.
Refund Policy: For the convenience of our customers, we offer a unique refund policy. If you are not satisfied with your purchase, you can request a refund within 10 days from the date of delivery. However, if you have consumed a portion of the product, you will be charged for the consumed quantity. For any inquiries or questions, please contact us at 01870-840235.
Conditions for Refund:
- We will initiate refunds within 3 days of receiving the returned product.
- Products must be properly packed when requesting a refund.
- The return shipping cost will be deducted from the total refund amount.
Implementing a return and refund policy is a strategic business decision that can enhance customer satisfaction, build trust, and foster long-term success. We are committed to providing you with exceptional service and support throughout your experience with Dacca Food.